Dbs/POSB or UOB bank Transfer

[EricTham]

Hi,

Anyone had any idea on how to accpt payment from dbs/posb bank transfer ?

Noting down the time or any number to keep as reference?

Thank You
Eric Tham

[alva chew]

What is it that you are trying to do?
Accepting bank transfer from another bank account...
Rather simple isnt it.. just let your payee have your account number and that's it.

Your bank statement should have a code similar to "IBG" or "IFT" for that transaction

[EricTham]

To say some of my customer wish to pay me and how can i know which customer transfered the money to me and which did not? Cause the bank only indicated is a bank transfer but did not indicate the time,number or account from.

Please advice.

PS:I heard about a wallet thing that works with posb i think but can't remenber, please advice too.

Thank You

[chin]

The wallet21 I think will charge 3% of the transaction deal.
I had implemented it on my site and may tke it out.

As for bank transfer, I do have a hard time to keep track of the customers' payment.

The only thing is to ask the customer to specify their initial or ID when transferring payment.

[alva chew]

I asked customers to email me about the transfer

[EricTham]

initial or ID ? hmm email you ? ... hmm .. how to indentify? if got two person transfer at the same time, how would u know which is which as your bank statement only says a transfer code only.

[alva chew]

I must admit I have not consider this in depth.
Most of my clients pay by cheque.

[chin]

Originally posted by EricTham
initial or ID ? hmm email you ? ... hmm .. how to indentify? if got two person transfer at the same time, how would u know which is which as your bank statement only says a transfer code only.

THe ID I mentioned here would be my customers' ID which is unique in all cases.

[libra]

A few notes will help you alot, request that your client print a transaction receipt, and from there you can gather alot of information. a simpler way would be to ask your client for their account number or transaction number, and that number can be verified by the bank to see whose money came in, and whose did not. Seriously, if you have alot of clients, I strongly suggest you use a management system (wallet21? i never tried it) or just stop accepting fund transfers because they are really hard to keep track of.

[chin]

Wallet 21 web site :
http://www.sg.wallet21.com/Index.htm


I think both seller and buyer need to have an account in order to transcate

[libra]

that is a little troublesome isn't it? but i think its still better than matching receipts.

[giggss]

If I am not wrong, there's a transcation number. U can ask your customers to let u know this number and u can check who had paid u

[Hostings]

Internet Banking will be better. But if customers do a atm transfer, i would ask them for the amout transferred. Well, i'm a mini one. Not that big till every min. there's someone transfering. Even at the same time, it should not be of that coincidence to me as not all payment amount is the same.

[Sghost]

Originally posted by EricTham
Hi,

Anyone had any idea on how to accpt payment from dbs/posb bank transfer ?

Noting down the time or any number to keep as reference?

Thank You
Eric Tham

Hi Eric:

I think that your webby is down.

[fred]

www.sgsurf.yi.org

[EricTham]

err. yi.org no longer using. Upgrading to RS p4 2.g server. Need some time to configure it up. Anyway, anyone who is interested in helping me setup wallet21.com integration on a website please private message me :)

Thank You
Eric Tham

[Sghost]

Originally posted by EricTham
err. yi.org no longer using. Upgrading to RS p4 2.g server. Need some time to configure it up. Anyway, anyone who is interested in helping me setup wallet21.com integration on a website please private message me :)

Thank You
Eric Tham

Is it a hardware problem ? I thought your server is hosted in overseas .... :rolleyes:

[EricTham]

Hi,

I think I will clarify my business here as this is not the first time i am causing a misunderstanding here.

Basically i am running a server in United States and sgsurf.yi.org is a dynamic ip address i use to host on my Singapore pc whenever my United States server goes down. Currently both the connection is down as i am upgrading both my Singapore pc and United States server to provide better services.

Wallet21.com i am facing a problem as i do not quite understand how their web site works as a payment gateway towards my site. Nothing to do with my server. I need someone who is experience in this company and know's how to integrate it to my website so that i can offer this payment gateway.


Thank You
Eric Tham

[iceman]

Any setup cost or member's fee to use wallet21.com?
Beside the 3% charge for every transaction.
Seems like wallet21.com did not provide support on setting up the payment gateway.

[skteoh20]

This is the biggest joke with UOB "customer complaint" or "customer service" or "customer helpline" !

3 weeks after I wrote to your so called "customer help line", my problem which is created by UOB Kelawai Road Branch Penang remains NOT solved.

13th March - I lodged a complaint and requested help to solve the problem.

15th March - Mr. Muhammad Shafiq Abdullah responded and ask me to write to
Customer Complaint Unit at bsd@uob.com.my <mailto:bsd@uob.com.my>.

1st April - Jennifer Tan from help-line responded and said
Mr. Muhammad Shafiq Abdullah will get back to me.

Guess what, Mr. Muhammad Shafiq Abdullah will AGAIN ask me to write to Customer Complaint Unit at bsd@uob.com.my <mailto:bsd@uob.com.my>. The cycle continues....NO THANKS TO "UOB customer service"

For god sake, do something to clean the mess you have created for me. Stop behaving like a government agency and DO SOMETHING!


----- Original Message -----
From: skteoh20@streamyx.com
Date: Saturday, April 2, 2005 0:10 am
Subject: Stupid

> Oh NO thanks. I wrote to your helpline and your Muhamad responded
> on 15 Mar 2005.
> That's all and he has not followed up since then. Today, he has
> not solved my problem......the problem is created by UOB, DAMN IT.
>
> ----- Original Message -----
> From: UOB Customer Service <Customer.Service@uobgroup.com>
> Date: Friday, April 1, 2005 3:35 pm
> Subject: RE: Teoh Siow Khiang
>
> > Dear Mr Teoh
> >
> > We refer to your email of 31 March 2005.
> >
> > Thank you for taking the time to write to us and highlight to us
> your> feedback regarding your mortgage loan.
> >
> > We have since informed the relevant department in Malaysia and
> > would like to
> > inform you that UOB Branch Support Division in Kuala Lumpur is
> > aware of your
> > feedback.
> >
> > Please be assured that the officer Mr. Muhammad Shafiq Abdullah
> > will get in
> > touch with you within 14 days from the day we received your email.
> >
> > Should you have any other enquiries, please do not hesitate to
> > email us. We
> > will be pleased to assist you.
> >
> > Thank you for banking with UOB.
> >
> > Yours sincerely,
> >
> >
> > Jennifer Tan
> > Assistant Manager
> > Call Centre
> > United Overseas Bank Limited
> > Singapore Company Reg No. 193500026Z
> >
> >
> > Privileged/Confidential information may be contained in this
> > communication(which includes any attachment). If you are not an
> > intended recipient, you
> > must not use, copy, disclose, distribute or retain this
> > communication or any
> > part of it. Instead, please delete all copies of this
> > communication from
> > your computer system and notify the sender immediately by reply
> > email. Thank
> > you.
> >
> > Note: As your Card account number, password and PIN are
> > confidential, please
> > do not disclose them in your email.
> >
> >
> > -----Original Message-----
> > From: Web.Link@esmtp.uobgroup.com
> > [mailto:Web.Link@esmtp.uobgroup.com]
> > Sent: Thursday, 31 March, 2005 7:17 AM
> > To: UOB Customer Service
> > Subject: Teoh Siow Khiang
> >
> > Email Received on Thursday, March 31, 2005 7:17:04 AM SGT
> > -----------------------------------------------------------------
> --
> > ---------
> > --------------------------------------------
> >
> > Name: Mr. Teoh Siow Khiang
> > ID Type: NRIC
> > Passport/NRIC No: xxxxx
> > Contact Type: Mobile
> > Contact Number: 6012-476-7283
> > Email Address: skteoh20@streamyx.com
> > Mailing Address: 40 Jalan Pantai Jerejak 15, Bayan Lepas,
> Penang,
> > MalaysiaPostal Code: 11900
> > Subject: General - Customer Service
> > Enquiry: I have recently accepted OUB(Jalan Kelawei Road
> > Branch)offer for
> > RM500K mortgage loan using my house as collateral. Your bank
> > Officer (Seah
> > Hooi Koon) instructed lawyer (Wong Chooi/Wong Chee Meng) to
> > proceed with
> > documentation. After 3 months of working on documentation. I was
> > shocked to
> > be notified by Seah Hooi Koon that OUB will not disburse payment
> > until I
> > provide a valuation report.
> >
> > I have a serious concern on the way UOB deal with loan applicant
> > and the
> > fact that you have put me in a situation that will incur
> > unnecessary cost.
> > Damn it. Your officer Seah Hooi Koon is totally bureaucratic and
> > has total
> > disregard for customer service.
> >
> > Valuation report that Hooi Koon is total irrelevant and will
> only
> > serve to
> > incur additional for 4 reasons;
> >
> > 1) The outcome of valuation is irrelevant. If the valuation
> result is
> > satisfactory, loan disbursement will continue and incur
> additional
> > on my
> > part to pay the valuer.
> >
> > 2) If the outcome of the valuation is unsatisfactory, OUB will
> > reduce the
> > loan amount. In this case, I'm not prepared to accept the
> reduced loan
> > offered.
> >
> > 3) UOB has triggered lawyer Wong Chooi to proceed with
> > documentation and
> > Wong Chooi demand payment regardless of outcome in (1) and (2),
> > I'm not
> > prepared to pay him unless OUB disburse RM500K loan.
> >
> > 4) Your officer Seah Hooi Koon agreed with my points but she
> would
> > not do a
> > thing putting the blame on KL head office making all the decision.
> >
> > I made several calls and pay a personal visit to OUB Kelawi road
> > branch to
> > discuss with Seah Hooi Koon, She has total disregard for customer
> > predicament that OUB has put me through, very bureaucratic and
> > insisting on
> > valuation report which is totally irrelevant under existing
> > circumstances.DAMN IT.
> >
> > Why put me through this when your officer is totally INCAPABLE
> of
> > servingthe customer. DAMN IT.
> >
> > If OUB is not prepared to disburse the payment, please be
> prepared
> > to settle
> > the legal charge incurred by Wong Chooi.
> >
> > You have until 15th Mar to respond on your final decision. DAMN
> > IT.
> >
> > OUB is total not set up to service the customer unlike PUBLIC
> > BANK. Your
> > credit card service is just as BAD as mortgage loan service. I
> > have had
> > enough. DAMN IT.
> >
> >
> >
> > -----------------------------------------------------------------
> --
> > ---------
> > --------------------------------------------
> >
> >
>

[vdomainhost]

This is the biggest joke with UOB "customer complaint" or "customer service" or "customer helpline" !


What's the point of this post? It is totally out of topic.

[chrischoo]

Hmmm somehow I think inserting vulgarities in complaint emails rarely helps in getting to the bottom of things. It might be their fault, but I can't see why any customer support staff would bother with your case if they get put off reading your email altogether.

Oh yeah... And this is a Web Hosting forum isn't it???

[leogeo]

Hi, i would like to know whether i using a OCBC bank can transfer funds to someone with a POSB account? If so, how do i go about doing it?

[dennis]

Hi, i would like to know whether i using a OCBC bank can transfer funds to someone with a POSB account? If so, how do i go about doing it?


you should be able to. see if there is this option under transfer to other bank. :D

[riduan]

The transfer wont be immediate if I'm not wrong, probably take about 2-3 days for the funds to be transferred over to the POSB account.

[NeonHQ]

The transfer wont be immediate if I'm not wrong, probably take about 2-3 days for the funds to be transferred over to the POSB account.

fund transfer between same bank within 1 working day.
fund transfer between different bank approx 3 working days.